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Surface RT recovery image released to fix Windows RT 8.1 update issues

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There has been an issues on Window 8.1 update for Microsoft Surface RT. Currently, the software maker has removed Window 8.1 update from Window store. It was reported that the Surface RT devices failing to boot after the installation.

Microsoft has revealing that less than 0.1 percent of Surface RT customers were negatively affected by the original update. There is not information on when the new Window 8.1 update will be available. Microsoft has released a Surface RT recovery image that will restore Surface RT to its original state The recovery image requires a USB drive with over 4GB of storage and a PC running on Window 7 or later.

Recovery instructions provided with the download suggest that the fix will address startup errors, one of the issues reported with the RT 8.1 update over the weekend. Microsoft's recovery image is only limited to Surface RT devices, and it's not clear if other OEMs will provide similar recovery options.

Update: Microsoft has responded with new details on the issue, revealing that less than 0.1 percent of Surface RT customers were negatively affected by the original update. Unfortunately, the company isn't yet offering a timetable on exactly when Windows RT 8.1 will once again become available for download. Microsoft provided The Verge with the following statement:

Based on our investigations of a situation customers have encountered updating to Windows RT 8.1, we can confirm that as of now this is a Windows update issue only affecting Surface RT customers. While only less than 1 out of every 1,000 ( or less than 0.1%) Surface RT customers who have installed Windows RT 8.1 have been impacted, improving their experience and ensuring their systems are fully operable as quickly as possible is our number one priority. We have made recovery media available for download here along with actionable guidance for affected customers. We continue to work towards making the Windows RT 8.1 update available in the Windows Store again and apologize for any inconvenience. Further updates will be provided as they become available.

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